Solutions › By Industry › F&B & Restaurant Chains
Running a restaurant
chain is hard enough.
HR shouldn't be.
200% annual turnover. Peak-hour scheduling chaos. Part-time payroll that changes every week. Staff no-shows at 7am. Tanca was built by people who understand F&B operations — not just HR software.
📅 Week of Mar 25–31, 2026 · 3 Locations · 47 employees
| Employee | Role | Mon 25 | Tue 26 | Wed 27 | Thu 28 | Fri 29 |
|---|---|---|---|---|---|---|
| Sarah M. | Barista | AM | AM | —— | AM | AM |
| James W. | Kitchen | —— | PM | PM | PM | PM |
| Emma R. | Cashier | AM | AM | —— | AM | —— |
| [OPEN] | Barista | 🔴 needed | —— | 🔴 needed | —— | —— |
| Tom B. | Manager | AM | —— | —— | AM | AM |
Week total: $2,340 labor · 186 scheduled hours · Labor %: 28.4%
Trusted by 1,000+ F&B businesses across Southeast Asia
F&B doesn't have an HR problem. It has an operations problem that looks like HR.
200% annual turnover. The training cost alone is killing margins.
By the time a new barista is trained, they're already looking for another job. The exit interview you never get to hold: "The schedule was always a mess."
7:03am. Your opening barista texts: "Can't come in."
You're messaging 15 people simultaneously, bribing someone with a bonus shift. Service starts in 57 minutes. You need a system that does this automatically.
Labor cost hits 38%. Your target was 28%. Nobody saw it coming.
Overtime crept in across 6 locations. Nobody flagged it. By the time finance reported it, the week was already done.
Payroll takes 3 days because every location has different hours.
Part-time hours. Split shifts. Tips. Holiday rates. Weekend premiums. Every month the same manual reconciliation across every outlet.
Branch managers schedule however they want. No consistency.
Location A overstaffs lunch. Location B runs with 2 people during peak. You don't know until a customer complaint hits your inbox.
Food safety certifications expire. Nobody noticed. Compliance risk.
3 kitchen staff operating with lapsed food handling certificates. You found out from the health inspector, not from HR.
Every F&B HR challenge. One connected platform.
Tanca connects scheduling, attendance, payroll, compliance, and talent in one system — purpose-built for multi-location F&B operations.
AI Smart Scheduling
AI builds the optimal weekly schedule for all locations in 15 minutes. Considers availability, skills, labor cost targets, and minimum coverage rules.
Multi-Mode Attendance
GPS check-in for remote staff. Face ID for in-store. QR code backup. All methods work together. No buddy punching. No disputes.
Hourly & Tip Payroll
Automatic payroll from actual hours worked. Split shifts, holiday rates, weekend premiums, tip pooling — all calculated correctly, automatically.
Open Shift Broadcasting
Shift unfilled? AI instantly notifies all eligible staff. First to accept gets the shift. Fill rate: 99%.
Food Safety Certification Tracking
Track every food handling certificate, alcohol license, and hygiene certification. 30-day advance alert before expiry. Never fail another inspection.
Multi-Location Command Center
See all outlets in one dashboard. Labor cost by location. Coverage health. Top/bottom performers. All real-time.
5 ways for staff to check in. Zero excuses.
From the kitchen to front-of-house to delivery drivers — every employee has a check-in method that works for them.
GPS Check-in
Check in from any GPS-verified location
Delivery riders · Off-site cateringWiFi Check-in
Auto check-in when connecting to branch WiFi
In-store staff · KitchensFace ID (AI Camera)
AI camera recognizes staff face — zero contact
Kitchen · Food prep · Hygiene criticalQR Code
Scan QR at entrance — works without internet
Backup · High-traffic entrancesManual Override
HR/Manager can record check-in for exceptions
System down · Senior staff🤖 AI Anomaly Detection: 'Emma R. checked in at Central Branch (GPS verified) but is scheduled at Westside Branch today.' Auto-flagged for manager review.
See why 1,000+ F&B businesses chose Tanca.
AI scheduling. Multi-location attendance. Tip & hourly payroll. Compliance tracking. Built for F&B operations from the ground up.
🍜 AI scheduling · Multi-mode attendance · Tip payroll · Compliance tracking