Account setup

When you register your business, information such as the business name, email, and address will be saved in this section. Account management includes information about the business, the service package being used, etc. The formats that you can edit include: Business email: Used to receive notification emails from the Tanca system. Time format: Used to shape the time format in the business. Date format: Used for the date format in the business. Service package: Displays the package that the customer has purchased up to the current date

Step 1: Choose Avatar → Setting.

Step 2: Choose Account → Information. You can change the Account information such ad Business name, Email, Country, Address, Foundation, Scale, etc. 

Q&A:

Question 1: If I change the login email and phone number, will I lose my account?
Answer: When you change the email or phone number, the system will only update the information, and the data associated with the account will not be lost.

Question 2: Can I transfer my account to someone else?
Answer: If the admin no longer works for the company, another account can be enabled/disabled to act as the new admin.

Question 3: If I change my package, how will the information be updated?
Answer: In case of upgrading the package, employee information does not need to be adjusted; only the information related to the package needs updating, e.g., upgrading the payroll package will update salary/allowance/payroll details.

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