Pre-Go-Live Acceptance Checklist

Run through this entire list before announcing to the whole company. Each row should be signed off by someone, not just ticked off by yourself.

Run through this entire list before announcing to the whole company. Each row should be signed off by someone, not just ticked off by yourself.

1. Organization and profiles

CheckPasses whenConfirmed by
Company informationName, tax ID, date and time formats saved correctlyAdministrator
Organizational structureEvery branch has a real address; every department is linked to the correct branchHR
Job titlesNo duplicate rows, no unnecessary rows, matches the old payrollHR
Employee countMatches the most recent month's payroll exactlyHR + Accounting
Employee emailsNo duplicate emails, no incorrectly formatted emailsHR
Access groupsNo one is in the Manager group who isn't a managerAdministrator

2. Time & attendance and shifts

CheckPasses whenConfirmed by
Clock-in methodCorrectly selected and successfully tested on a real deviceHR + IT
Shift templatesAll shifts actually in use are included, with correct working-day equivalentsDepartment manager
Test scheduleAble to schedule one week for one departmentDepartment manager
TimesheetAttendance data shows the correct clock-in time, clock-out time, and working daysHR
Overtime rulesRates match the company's work rules and have been confirmed by someoneHR + legal

3. Requests

CheckPasses whenConfirmed by
Request typesOnly the needed types are turned on; the rest are offHR
Approval flowsA test request was submitted and approved through the entire flow successfullyHR + one manager
Backup approversEvery approval flow has a substitute for when the approver is awayHR
Leave balancesRemaining leave days for any 5 people match the old recordsHR

4. Payroll

CheckPasses whenConfirmed by
Payroll templateIncludes every allowance and deduction currently in usePayroll accountant
Test runTotal payroll differs by less than 1% from the old calculation methodPayroll accountant
Three tricky profilesSomeone with a lot of overtime, someone who left mid-month, a new hire — correct line by linePayroll accountant
Payroll viewing permissionsOnly the right people can view; verified by logging in with an employee accountAdministrator

5. Ready for users

CheckPasses whenConfirmed by
Employee accountsEveryone can log in and has changed their password for the first timeHR
Mobile appTested on both iOS and Android; location and notification permissions workIT
User guidesArticle group A3 sent to employees and A4 to managersHR
Internal support channelEmployees know whom to ask when they hit an issue in the first two weeksHR
Backup administratorAt least two people know the system configurationLeadership

If any row in section 4 fails, postpone go-live. Paying people incorrectly in the first month is what makes employees lose trust in the system, and once lost, that trust is very hard to win back.

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