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Ngày cập nhật 26/11/2022

Key Hr Metrics You Should Track And Measure (With Examples)

Key Hr Metrics - Human Resources Metrics are crucial data in tracking business’s human capital and determining the effectiveness of their human resource activities.

What Are Key HR Metrics?

Key Hr Metrics You Should Track And Measure (With Examples)

HR metrics, often known as human resource metrics, are data that assist firms in tracking critical HR and recruitment activities in order to improve worker quality and standard of performance. They assess a number of workplace functions.

Examples of such metrics include training, turnover, return on human capital, spending per staff, and operational expenses.

Read more: Shrm Certification - Things You Need To Know

Employee experience must be prioritized

Regarding HR metrics, it's not just about frequency; it's also about the variables you choose to track. We questioned respondents about the kinds of HR reports they presently use and the kinds of HR reports you wish business had in order to assess the effectiveness of HR.

Nearly 25% of those surveyed said they would prefer a report on employee satisfaction from a list of different possibilities.

Employee experience should play a significant role in the HR measurement process because HR is intended to benefit the people in the organization.

Read more: How To Conduct HR Investigation?

Types Of HR Metrics

Key Hr Metrics You Should Track And Measure (With Examples)

It's essential to monitor the success of your human resources strategies at every step of the employee lifecycle when employing HR analytics to affect recruitment and retention efforts.

By doing this, your business will be better positioned to both recruit and keep the best qualified employees while also identifying opportunities to enhance it.


Hiring Time

The typical time it takes from the moment a job is posted until a candidate accepts an offer of employment before you hire a new employee. This can be calculated by adding up the duration of each hire individually and dividing it by the overall quantity of new hires during the period.

Hiring cots

What is the price of hiring a new employee? This covers expenses such as the recruiter's time, potential job-listing fees, interviewing time, and so on.


Each company desires a low staff turnover rate. There may be a problem with your recruiting process if you are constantly firing employees and employing new ones. Observe this number very carefully.

Persistence & Engagement

Employee Satisfaction

The HR business uses the wide word "Employee Satisfaction" to refer to how pleased or satisfied employees are with things like their work, their working environments, and the companies they work for.

The retention rate

The retention rate is a significant indicator that computes the percentage of people who remain to use your services or products after a certain amount of time. A high retention rate indicates that your current clients appreciate your product and are a reliable source of ongoing income. A poor retention rate indicates a leaking bucket.

Time Management

Employees' chargeable hours

Even while this statistic might not be significant for every organization, it frequently is for those that provide professional services, such as marketing agencies and law companies.

Employees should keep account of their time so you can assess this on a case-by-case basis since not all employees will report hours that are specifically billable to a client. In essence, a company's revenue increases with the number of billable hours per employee.


The duration of time your employees are away from the office for whatever cause is known as absenteeism. Absenteeism metrics are expressed as a percentage of the total number of working days.

Hours of Overtime

the total amount of overtime time that employees put in during a specific time frame. You can compute an average or divide it by the number of employees.

Training & Value

HR expenditures per employee

It costs money to hire, train, and manage your personnel. You can calculate the average cost of each person for HR by looking at your HR expenses from the previous month or year, taking payroll size into account, and then dividing by the number of employees. This will help you to make changes and save money.

Training costs are calculated per employee

In most cases, the quality of a new employee's training determines their success. But there is a price for that training. New hires must be paid for the time spent teaching them, and you may need to provide them with tools and supplies before they are prepared to operate independently.

To determine the cost of each new trainee, take a look at your training expenses and the number of individuals you've trained.

Employee revenue

It is really simple to calculate your earnings per employee. Simply multiply the amount of employees you have by the company's annual income. This statistic can also be used for specific departments.

HR Metrics Formulas

HR Metrics


The cost of each hire.Costs of recruiting / (compensation + bonuses
Revenue each employeeRevenue / total # of employees
ROI(Total gain - Overall cost) x 100
Turnover costsOverall separation costs + absence + replacement + training
Benefits as a percentage of salaryThe annual cost of benefits + yearly wage
Filling timeTotal days required to fill a position / number of employees employed
Training timeTotal number of training hours / total # of employees
TenureAverage # all workers' years of employment in the company
Yield ratioPercentage of candidates who come from a particular recruitment source and advance to the next round of the hiring process
Cost of workers' compensation each employeeTotal annual workers' compensation costs / average number of workers

How to use HR metrics?

Key Hr Metrics You Should Track And Measure (With Examples)

To have a clearer understanding of what functions well and poorly within your business, use HR metrics. Start by formulating a claim or query to achieve this. Here are steps to use HR metrics efficiently.

Properly analyze the data

Analyze your information and make inferences from it. Creating a large amount of data can lead to a false impression of productivity, so avoid falling into the measurement trap of measuring everything. The value is created by the insight rather than the data itself, according to the SHRM report.

Modify the strategy

HR analytics are primarily intended to assist your organization in making more informed decisions. It could be time to change your reporting method, though, if you frequently report on information that has little bearing on important choices.

The time as well as effort required to calculate and report on any measure that does not result in action is not worth it.

Determine the appropriate audience for the HR index

Not that every number serves the same purpose for each team. Even if your middle manager may not find certain data useful, such as new hire churn or tenure, particularly valuable to your recruiting team.

Don't spend anyone's time with metrics or analyses irrelevant to their duties and choices in order to make HR metrics as useful as feasible.

Define organizational objectives

Your company needs to establish its own objectives. There is no set perfect number that determines your ideal turnover rate or the cost of staff training.

The details will vary depending on your firm's unique circumstances. Consequently, each indicator's aims for your business should be directly tied to the firm's successfulness.

Why are metrics important for managing human resources?

Key Hr Metrics You Should Track And Measure (With Examples)

HR directors may make wiser decisions and enhance human resource management with the help of the information that HR metrics provide. They are critical for enhancing human resource processes. Using analytics is not difficult, but it does require some effort and dedication.

Even so, not all human resource measurements are created equal. The types of HR provision, evaluation, and people metrics all have different types of HR metrics.

What is the most important use of HR metrics and analytics?

The most typical indicators used by HR comprise headcount, turnover, diversity, remuneration, the overall cost of labor spans and layers, employee satisfaction, talent development, training, workforce management, efficiency, and manager performance.


What are the benefits of developing human capital measures and metrics?

Measuring and managing human capital metrics has a number of advantages, including better hiring practices, increased employee productivity and engagement, and increased bottom-line profits.

What are the 4 levels of HR metrics?

There are four levels of  HR analysis: descriptive, conjectural, predictive, and manifest. The order of these levels has been detailed above. Make sure you understand and apply the right application for your business to bring high efficiency.


Your company 's success depends on the human resources effort you conduct. However, it can be challenging to determine how your work is having an impact or how you might make improvements without monitoring and measuring the important HR indicators.

Decide the data you need to start collecting immediately now if you aren't already measuring any metrics related to human resources. Discuss this with your executive and HR teams. Keep it basic; there's no need to generate thousands of reports straight away.

Get Tanca demo if you require help locating a cutting-edge workforce solution that can generate HR dashboards to display key performance indicators (KPIs), metrics reports, and more. Your departmental goals and human resources KPIs are met as a result of our early partnership with you, which also positions you for long-term success.

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