Admin | Add a new employee manually

Add employees one at a time directly in the interface. This method suits hiring a few people at a time. If you need to bring your whole employee list into the system for the first time, importing an Excel file (article B2-02) is much faster.

Add employees one at a time directly in the interface. This method suits hiring a few people at a time. If you need to bring your whole employee list into the system for the first time, importing an Excel file (article B2-02) is much faster.

Before you start

  • Your account must belong to the Manager access group.
  • It's best to set up Branches, Departments, and Job Titles in advance so you can select them right away when creating. If they don't exist yet, you can still create the employee and fill them in later.
  • Have the employee's work email ready. In practice, this information is required — see the Notes section.

Steps

  1. Open HR in the top menu bar, then select Employees in the left column.
  2. Click the arrow next to the + Create button in the top-right corner and select Add one employee.
The Create menu with two options: Add one employee and Import file
The Create menu with two options: Add one employee and Import file
  1. Enter the Full name. This is the only field with a red asterisk marking it as required.
The Create employee window in its initial state
The Create employee window in its initial state
  1. Enter the Email. This field displays the word Auto by default; you must delete it and enter a real email.
  2. Select the Access group: Manager, Regional Manager, Branch Manager, or Employee. This group determines whose data that person can see.
The window after entering the full name and selecting the access group
The window after entering the full name and selecting the access group
  1. Click Show more fields if you want to also enter the Region, Branch, Department, Job Title, Employee Code, Date of Birth, Gender, National ID, Probation Date, and Employment Contract Signing Date. This step is optional.
The extended field group after clicking Show more fields
The extended field group after clicking Show more fields
  1. Click Create employee. The new employee appears in the list and the Total employees box at the top of the page increases by one.
The newly created employee, with an employee code generated by the system
The newly created employee, with an employee code generated by the system

Notes

The Email field displays "Auto" but the system does not generate an email automatically. You must delete the word Auto and enter a real email. If you leave it as is and click Create employee, the window will not close and no error message will appear.

  • Employee code: if left blank, the system generates one automatically following the company's existing sequence.
  • Password: the system pre-fills a random password. Click the eye icon to view it and send it to the employee, or replace it with another password of at least 6 characters.
  • Phone number: if left blank, the system can still create the employee and automatically assigns a temporary number. Enter a real number so the employee receives notifications.
  • Don't want to enter it yourself? Click Copy link at the top of the window to get an invitation link, and send it to the employee to fill in their own profile.

If you can't create the employee

SymptomCommon causeSolution
You click Create employee but the window doesn't close and no error appearsThe Email field still contains the word AutoDelete the word Auto and enter a real email
An "email already exists" messageThe email is already used by another employee, including someone who has leftUse a different email, or find the old profile in the list
The Branch or Department you need doesn't appearIt hasn't been set up in SettingsSet it up first and come back, or create the employee and fill it in later
  • B2-02 — Admin | Bulk import employees with an Excel file
  • B2-03 — Admin | Import file structure and how to fix rejected rows
  • B2-05 — Admin | Activate, suspend, and deactivate accounts
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