Products › Request Management

📋 Request Management · 40+ Request Types · AI-Powered Workflows

Every request.
Tracked. Approved.

Never lost.

Leave, overtime, expenses, equipment, hiring — every request flows through a structured approval workflow. AI predicts outcomes and flags risks before they become problems.

40+
Request types — one platform
94%
AI approval prediction accuracy
3.2h
Saved per week per manager
app.tanca.io/requests
12
Pending Review
+3 today
48
Approved / Month
7
Denied / Month
⏰ Attendance REQ-2601

Time Off Request

Mar 25–27 · 3 days · Family event

AN
Alex N.
Engineering
💰 Finance REQ-2602

Expense Claim — $150

Client dinner & transportation

SL
Sarah L.
Marketing
HIGH
🔄 Shift REQ-2603

Shift Replacement

Medical appointment conflicts — Mar 22

TD
Tom D.
Operations
⏰ Attendance REQ-2604

Overtime Request — 4h

Critical release deployment

PB
Paul B.
Engineering
URGENT
💻 IT & Assets REQ-2605

MacBook Pro M4 16"

Device insufficient for workload

HL
Hannah L.
Design
HIGH
🌿 Well-being REQ-2609

Mental Health Day

Burnout recovery — doctor rec.

VT
Vera T.
Customer Success

Managing 500,000+ requests per month across 3,000+ companies

The Gioi Di Dong
Golden Gate
FPT
Masan
Vingroup
Grab
THE PROBLEM

Requests lost in email.
Decisions lost in chat.

📧

Leave request sent to the wrong manager — ignored for 5 days

No central inbox. No tracking. Employee follows up three times.

💸

Expense claim from last month still pending approval

Finance doesn't know it exists. Employee frustrated. CFO surprised at month end.

🔄

Shift swap agreed on WhatsApp — HR never knew

No record. Payroll wrong. Dispute at end of month.

📋

Hiring request approved verbally — never formally recorded

Six weeks later, no headcount added to budget. Everyone blames everyone.

TANCA SOLUTION

One inbox. Every request.
Every decision recorded.

40+ request types — one platform

Attendance, Finance, Shift, IT, HR, Well-being — all structured and trackable.

Configurable multi-step approval workflows

Set who approves what. In what order. With what SLA. Once — then it just works.

AI predicts approval outcome before submitting

94% accuracy. Employees know if their request will be approved — before they send it.

SLA enforcement with automatic escalation

If a manager doesn't approve within SLA, request escalates automatically.

Full audit trail — every decision recorded

Who approved. When. What reason. Exportable. Audit-proof.

40+
Request types unified
94%
AI prediction accuracy
Zero
Lost or untracked approvals
REQUEST CATEGORIES

Every type of request.
One platform.

From a simple time-off to a multi-level hiring approval — all 10 categories configured once, managed forever.

Attendance

6 types
Time Off Overtime Business Trip
🔄

Shift

4 types
Shift Replacement Meal Reg. Cancellation
💰

Finance

4 types
Expense Claim Salary Advance Purchase
👤

Personnel

4 types
Profile Update Contract Review Probation Eval
🗂

Recruitment

4 types
Hiring Request Payroll Fund Referral
🏛

Administrator

4 types
Reward/Bonus Discipline Notice Policy Exception
💻

IT & Assets

4 types
Equipment Software License IT Support
🌿

Well-being

4 types
Medical Support Mental Health Day Fitness Subsidy
📄

Document

4 types
Employment Letter Salary Cert. Tax Document
✏️

Custom

Build your own
Create any type Custom fields Custom workflow

Can't find your request type?

Use Custom Request to build any workflow — custom fields, custom approver chain.

🔀 WORKFLOW ENGINE

Your rules. Enforced automatically.

Configure multi-step approval chains once per category. System routes every request — no manual forwarding.

🔀

Per-category workflows

Finance needs 3 approvals. Shift swap needs 1. Document auto-approves. Configure each independently.

SLA enforcement

Set response time per stage. Auto-escalate to next approver if deadline missed.

📋

Per-type overrides

Finance category default: 3 stages. But 'Petty Cash < $50' auto-approves. Override any type individually.

👥

Delegation

Manager on leave? Delegate approval authority to a colleague. Time-boxed with full audit record.

🤖 AI REQUEST INTELLIGENCE · 94% PREDICTION ACCURACY · LIVE

AI reads your requests
before you do.

AI scans every pending request — predicting approval likelihood, detecting unusual patterns, flagging SLA risks, and surfacing insights your managers would otherwise miss.

PREDICTION
🎯

Approval likelihood score

Before submitting, employee sees probability of approval. Reduces frivolous requests by 30%.

96% — Very Likely
DETECTION
🔍

Pattern & anomaly detection

Unusual spend, repeated requests, department-level trends — surfaced before they become policy problems.

⚠️ +40% OT spike — Engineering
ENFORCEMENT

SLA risk before breach

Not after a breach — AI alerts managers 4 hours before SLA expires. Escalates automatically if ignored.

🔴 3 requests at risk · 4h
📱 MOBILE-FIRST

Submit from anywhere. Approve from anywhere.

Employees submit requests in under 60 seconds. Approvers review and decide on mobile.

📤

Submit a request in 60 seconds

Tap category → fill form → submit. No desktop required. Attach a photo of a receipt on the spot.

🔔

Instant push notification for approvers

When a request arrives, approver gets a push notification with a one-tap approve/deny.

📊

Employees track own request status

Every employee sees their pending, approved, and denied requests — with full comments.

🌍

Works on iOS, Android, and web

No app download required to start — progressive web app works in any browser.

✦ Managing 500,000+ requests monthly across 3,000+ companies

Stop losing requests
in email.

40+ request types. Configurable workflows. AI-powered approvals. Full audit trail. 14-day free trial — all features included.

📋 40+ Request Types · 🔀 Custom Workflows · 🤖 AI Intelligence · ⚡ Bulk Actions · 📱 Mobile-First