The task you do most often in Tanca. On a computer, all requests awaiting your action are in the Pending Approval tab of the Requests module.

On a computer

1. Go to the Requests module.
2. The three boxes at the top of the page show you at a glance: the number of requests Pending, the number Approved this month, and the number Rejected this month.
3. In the Pending Approval tab, filter by department or time range if the list is long.
4. Open each request, review the reason and timing, then approve or reject it.
5. The other three tabs — My Requests, Accepted, Rejected — are for looking up history.

On your phone

1. You receive a push notification as soon as there is a new request.
2. Tap the notification to open that request directly.
3. Approve or reject it right on the screen.

IMAGES NEEDED — the pending requests list screen in the app and the approve/reject buttons

Approval principles

• Handle requests the same day. Pending requests make the end-of-month timesheet wrong.
• When rejecting, give a reason. Employees need to know why so they can submit correctly next time.
• If you'll be away, ask HR to designate a substitute approver before you leave; don't keep the whole team waiting.
• Check the impact on the work schedule before approving leave on peak days.

If you notice the Pending count is always above 0 at the end of the day, set a fixed reminder for first thing in the morning. This habit makes the biggest difference between teams that use Tanca smoothly and teams that are always correcting timesheets.