Admin | Connect attendance machines

Fingerprint and card readers are still the right choice for factories and places where employees don't use smartphones. This screen is where you register machines and monitor their connections.

Fingerprint and card readers are still the right choice for factories and places where employees don't use smartphones. This screen is where you register machines and monitor their connections.

The three tabs of the Attendance Machines screen
The three tabs of the Attendance Machines screen

Three tabs

TabContent
Attendance machinesList of registered machines: No. · Name · IP/Domain · Port · Start date · Status · Connection
ConnectionSet up and test the connection to the machine
HistoryHistory of data syncs from the machine to the system

Add a machine

  1. Go to Time & Attendance › Settings › Attendance Machines, Attendance machines tab.
  2. Click + Add.
  3. Fill in the Name, IP or domain, Port, and Start date.
  4. Save, then check the Status and Connection columns.

The IP and port come from your IT department or the machine supplier. The machine must be on a network the system can access — if the machine is only on an internal network, additional infrastructure configuration is required. This is the step that most often gets stuck during rollout, so work on it with IT from the start.

Two things to do in parallel

  1. Turn on the Attendance machine toggle in Settings › General (article B6-03); otherwise the system will not pull data from the machine.
  2. Set up the employee code on the machine for each person. This code is in the `Timekeeper Employee Codes` column of the import file (article B2-03), or can be edited in each person's profile.

If data isn't coming through

CheckHow
Is the Attendance machine toggle turned on?Settings › General
The machine's connection statusThe Status column in the Attendance machines tab
Does the employee code on the machine match?Employee profile, attendance machine code field
The most recent syncHistory tab
Network and portCoordinate with IT — see the C3 article group
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