Admin | Who's Working — Track Shifts in Real Time

A snapshot of what's happening right now: who is on shift, who hasn't clocked in yet, and where everyone is on the map. This screen is for shift managers and chain managers.

A snapshot of what's happening right now: who is on shift, who hasn't clocked in yet, and where everyone is on the map. This screen is for shift managers and chain managers.

Who's Working — list on the left, map on the right
Who's Working — list on the left, map on the right

Layout

SectionContent
Page headerReal-time shift status with the week number and date range
NavigationLeft and right arrows to switch weeks
FilterAll statuses — filter by shift status
Left-hand listName · Shift · Time
Right-hand mapEmployees' clock-in locations, with zoom in/out buttons and a map layer switcher
Export to Excel buttonExports the current list

When to use it

  • At the start of a shift: see who hasn't started their shift yet so you can call to remind them before it affects operations.
  • During peak hours: check whether each location is fully staffed.
  • Chain managers: get a quick view of many stores at once on the map.
  • Field staff: confirm they clocked in at the correct customer location.

The map shows clock-in locations, not employees' continuous location. Real-time location tracking is a separate option, enabled per person on the Time & Attendance tab of the employee profile — see B6-11. If you enable it, inform employees clearly.

If the list is empty

  • Check the All statuses filter.
  • Check that you are viewing the correct week.
  • If no one has been scheduled for shifts, the screen has nothing to display — see article group B7.
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