These two screens bring every interaction with candidates into one place: human interviews, AI interviews, and contact calls. This article explains what each screen tracks and points out which parts don't have data yet.
Recruitment calendar
Go to Recruitment › Appointments. The system's description: AI interviews, in-person interviews, and contact calls on a single calendar.
| Metric tile | What it counts |
|---|---|
| AI interviews awaiting candidates | In the month being viewed |
| In-person interviews this week | Interviews that have been scheduled |
| Contacts to call | Calls, Zalo, SMS |
| Scheduling conflicts to resolve | Same person, same time slot |
The calendar has two views — Everyone's calendar and My calendar — plus three display layers that can be toggled on and off: Interviews, Contacts, AI Interviews.
The Scheduling conflicts to resolve tile is the one most worth watching. An interviewer booked for two sessions in the same time slot is a common operational error and leaves candidates waiting. Check this tile at the start of each week.
Three panels to the right of the calendar
| Panel | Contents | Current status |
|---|---|---|
| Today's schedule | Interviews and contacts for the day | Working |
| Auto-scheduling | Suggests common free time slots for the interview panel and recommends which candidates to interview first | Shows No data yet — this data has not been recorded by the system |
| Workload by person | Number of sessions in the month for each person in charge | Empty until any appointments have been assigned |
The Auto-scheduling panel is not working yet. Scheduling is still done manually from the candidate record. Don't build this feature into your process until it has real data.
Scheduling for a candidate
Appointments can't be created directly from the calendar screen. The system instructs: schedule an interview or contact from the candidate record**. Open the candidate on the position's board, then create the appointment from there.
AI Interview
Go to Recruitment › AI Interview. The system's description: review interviews conducted by AI, scores, and integrity signals, then make a decision. The Invite to AI interview button is at the top of the page.
| Metric tile | What it counts |
|---|---|
| Total | Total number of sessions, including those invited but not yet started |
| In progress | Candidates currently taking the interview |
| Under review | Awaiting HR review of the results |
| Decided | A decision has been made |
| Average AI score | Average score of the graded sessions |
Six status filters: All · Invited · In progress · Under review · Decided · Closed.
Three things AI Interview needs in order to run
- An interview question set in Settings (article B15-06).
- A position linked to that question set in step 3 of the wizard (article B15-09).
- A pipeline with a step that has the AI Interview role enabled (article B15-04).
The interview parameters — language, deadline, time limit, number of retakes, greeting and closing message — are set in Settings › AI Interview (article B15-07).
Reading AI interview results correctly
- The AI score scores the answers, not the person. Non-native English speakers, people who tend to express themselves briefly, and people who have microphone problems are all disadvantaged in ways unrelated to their ability.
- Integrity signals are a prompt to review, not a conclusion. Review the interview before making any decision based on these signals.
- Always have a human reviewer. The Under review status exists precisely for this reason — don't automate the step from AI score straight to rejection.
- Allow a retake when there's a technical issue. Configure the number of retakes in Settings › AI Interview.
Inform candidates in advance, in the interview invitation, that the interview is conducted by AI and recorded. In many markets, using automated systems to evaluate candidates comes with a duty to notify and a right to human review — have your company's legal department confirm that the notification content is appropriate for where you're hiring.
