Admin | Exporting Bank Transfer Files

The final step of a pay period: turning the payroll into a file the bank accepts. A mistake here means money goes into the wrong account, so this is the step that needs the most careful checking.

The final step of a pay period: turning the payroll into a file the bank accepts. A mistake here means money goes into the wrong account, so this is the step that needs the most careful checking.

The Import/Export File menu of a pay period
The Import/Export File menu of a pay period

Four options

OptionUsed to
VPBank Excel templateA file in VPBank's format
VCB Excel templateA file in Vietcombank's format
Export with column optionsExport the payroll with the columns you choose — for other banks or for record-keeping
Import fileLoad data into the payroll

There are currently only two built-in bank templates, both for Vietnamese banks. Companies that use other banks, or operate outside Vietnam, should use Export with column options and then rearrange the file to match their bank's template. We have asked the product team to add more templates.

Prepare bank data

The transfer file is only correct when employee profiles contain complete bank information. Check three fields in the profile (article B2-09):

FieldNotes
Account numberCheck every character carefully. This is the field where an error has the most serious consequences
Account holderMust match the name registered with the bank, not the name used at the company
BankThe correct bank, and the correct branch if the bank requires it

Before the first pay period, send a small test transfer to all employees to catch incorrect accounts. It's far cheaper than dealing with a misdirected salary payment.

Export and verification process

  1. The pay period has been Approved & locked.
  2. Select the appropriate bank template in Import/Export File.
  3. Open the downloaded file and check three things: number of rows, total amount, duplicate account numbers.
  4. Compare the total amount in the file with the net pay column of the payroll.
  5. Upload the file to the bank's system and reconcile it against the total the bank reports.
  6. An authorized person approves the transfer order.

The check for duplicate account numbers in step 3 is often skipped. Two employees with the same account number means one of the two profiles was filled in incorrectly — and one person will not get paid.

Three figures that must match

Before clicking transfer, these three figures must be equal:

  1. The total of the net pay column on the payroll.
  2. The total amount in the transfer file.
  3. The total amount reported by the bank's system after the file is uploaded.

Even a one-dong difference must be traced to its cause before transferring. Small differences are usually due to rounding; large differences are usually due to missing rows — and a missing row is a person who doesn't get paid.

Keeping records

  • The payroll export at the time of locking.
  • The transfer file uploaded to the bank.
  • The bank's transaction confirmation.
  • When these three documents match, you have a complete record for the pay period.
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