Laha Coffee
Sobre Laha Coffee
O O Grilled Chicken was born in 2014 with only one store. However, business efforts have helped the brand achieve continuous success. Open a series of chain stores with convenient door-to-door delivery model.
With the characteristics of a large population, enjoying the convenience of Ho Chi Minh City. Laha has developed a coffee cart franchise model at a very affordable cost. This model is for customers with small facades from 9 square meters, on beautiful street fronts or in front of office buildings.
Not only providing ingredients, mixing machines, facilities... Laha Cafe also supports franchise customers in finding and evaluating premises. That is the reason why the brand has such strong coverage in such a short time.
One of the great things about being franchised by Laha cafe is that all store employees will receive personnel training support from Laha. This includes transferring know-how and production technology to the owners, and recruiting and training the first employees. A team of well-trained staff will have high skills and a dedicated service style that will help make sales work more and more effective.
Problemas
Although you will be supported in employee training, store owners also need to have certain knowledge to recruit more and manage their employees more systematically.
One of the difficulties that store owners often share is unexpected staff leave. When an employee suddenly leaves, it will greatly affect the branch`s operations during that shift. When the situation occurs, the manager must quickly find a replacement, which is really difficult and complicated.
The F&B industry is highly seasonal, so during peak seasons it will be necessary to recruit more part-time employees. The need to quickly update part-time personnel information, timekeeping and salary calculation for seasonal personnel is also a headache for store owners.
They need a tool to store employee information most conveniently, so they can know whether employees are present at the store or not without using a timekeeper. At the same time, it is a flexible and easy-to-use salary calculation software for those who are not proficient in Excel.
"Traditional time tracking methods are no longer effective. It`s great to have time tracking on your phone and any employee can do it."
Tran Anh Thu
Head of HR Laha Coffee
Soluções
Laha Coffee chooses Tanca to solve its problem.
Laha Coffee employees check time by phone via GPS and Wifi. Thanks to that, the company knows who is late, who leaves early, who is on time or the location of employees at the locations that employees have reported.
Tanca allows Laha Coffee to digitize and store employee information data completely and quickly. Your personal profile is designed and arranged scientifically to help you manage details and make timely edits when changes occur.
In particular, Laha`s recruitment department easily creates a Job Position Description Table and uploads it to the software. After that, Tanca will create Recruitment pages so that Candidates can apply or use the information on this page to post on the brand`s recruitment channels/Facebook page.
One of Laha Coffee`s store managers said: "We find that using software is really effective. Recruitment and retention rates are actually much higher than they used to be. They don`t complain about incorrect salary calculations, and I don`t need to waste time resolving questions about crew shifts anymore. All information is already available visually on the phone!